Audra Kelvin

1. Website
2. Reports

The FuelCloud API is available by request only. Please follow the link below to apply for API access.    Request API Access Here!    

• Edited January 15, 2025 00:19
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1. Website
2. Reports

Note: This article is for the new reporting tool, which is currently being rolled out in phases. It is not yet available to all users, but will start being available in February 2025. To request ac...

• Edited January 06, 2025 19:46
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1. Website
2. Reports

Note: This article is for the new reporting tool, which is currently being rolled out in phases. It is not yet available to all users, but will start being available by request in February 2025. To...

• Edited January 06, 2025 19:46
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1. Troubleshooting
2. Hardware Troubleshooting

CloudLinks and 1.0-1.3 CloudBoxes are equipped with fuses to protect the hardware in the event of an electrical issue. Below you will find details on fuse requirements and replacement. If your devi...

• Edited November 15, 2024 19:09
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1. Mobile App
2. App Overview

The FuelCloud app is primary used for drivers to pump fuel. Follow the steps below to complete a transaction:    App Instructions Driver Onboarding- Quick Guide Detailed App User Guide     Open t...

• Edited September 27, 2024 00:48
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1. Mobile App
2. Security/Restrictions

See attached PDF for App Login instructions. To turn on App Logins follow the steps below.    Go to Settings-Company Settings Go to App Settings Scroll down to Account Login Turn on Account login...

• Edited September 27, 2024 00:33
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1. Troubleshooting
2. Mobile App Troubleshooting

• Edited September 13, 2024 03:33
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1. Website
2. Reports

Fleetio has built an integration with FuelCloud! The purpose of this integration is to automatically import FuelCloud transactions into Fleetio. Fleetio is a Fleet Management software that handles ...

• Edited July 16, 2024 14:23
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1. Troubleshooting
2. Mobile App Troubleshooting

FuelCloud provided mobile devices are equipped with a Mobile Device Management system (MDM). This restricts the device from downloading additional apps. The home screen will be limited to the FuelC...

• Edited June 10, 2024 18:38
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1. Website
2. Account & Company Settings

If Odometer Reasonability minimum and maximum settings are enabled for your company, you’ll need to have your Drivers verify the accuracy of their odometer entries. Drivers will not be able to acti...

• Edited April 17, 2024 21:15
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