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Audra Kelvin

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Recent activity by Audra Kelvin
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  • Odometer Reasonabilty-App Instructions

    If Odometer Reasonability minimum and maximum settings are enabled for your company, you’ll need to have your Drivers verify the accuracy of their odometer entries. Drivers will not be able to acti...

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  • Odometer Reasonability-Web Instructions

    FuelCloud has tools to help collect accurate Odometers. You have the option to make odometer entries optional or required. Users also have the ability to control the entries accuracy within a speci...

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  • Bypass Transactions

    Bypass Transactions are transactions done either when the system switch is in bypass or there is pulse signal detected without the app being used. If you are seeing bypass transactions on the websi...

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  • Firmware Updates

    FuelCloud will occasionally have Firmware Updates. Admin Users will be notified via email that the update is available. To Update the Firmware follow the steps below.  Open the FuelCloud App  Sele...

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  • Admin PIN

    The Admin PIN is used to unlock the account from the app if a drivers entered the incorrect PIN three times consecutively. The Admin PIN is also used for any Firmware Updates available. See Firmwar...

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  • Deleting a Driver

    Under "My Assets" Select Drivers  Use the gear button the right side to bring up the drop down menu  Select "Delete" or "Deactivate"  Confirm Deletion

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  • How To Set-Up a Custom Field

    From the Dashboard select Settings Select Settings section Select the Custom Data Tab Add Questions at the Pump: For more information see Questions at the Pump Enter any Custom Data fields for Dr...

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  • Individual Access

    Individual Access lets a driver use a single tank or vehicle. This allows drivers to have access to a tank or vehicle outside of their designated access groups. For example if you have a driver in ...

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  • Edit a Vehicle

    Change Vehicle Name:  From the Dashboard go to 'My Assets'  Select 'Vehicles' Select the vehicle you wish to edit Go to Settings Click in the Vehicle Name and edit accordingly.  Save Changes at th...

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  • Adding a Site

    Sites are where your fuel tanks and hardware are configured. Sites can be added in the My Assets section of your account. Go to My Assets- Sites   Under Manage Click on Sites   Select Add Site En...

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