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Audra Kelvin

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Activity overview

Latest activity by Audra Kelvin
  • Audra Kelvin created an article,

    SD Card Troubleshooting

    The FuelCloud CloudBox is equipped with a Micro SD card. The Micro SD card is used to store transactions that were not uploaded to the server. This is a required part of the FuelCloud circuit board...

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  • Audra Kelvin created an article,

    Replacing a Fuse

    Some devices are equipped with fuses to protect the hardware in the event of an electrical issue. Below you will find details on fuse requirements and replacement. If your device has no power light...

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  • Audra Kelvin created an article,

    iOS Updates on WiFi

    FuelCloud will soon require a minimum iOS version of iOS 14 or higher. In the event your iOS Device (iPhone or iPad) is not up to date you may be required to perform this update over local Wi-FI. A...

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  • Audra Kelvin created an article,

    iOS iPad Computer Update Instructions

    Users will soon be required to have their iOS devices (iPhones and iPads) on iOS 14 or higher. If your device is on a lower version you may need to physically connect the device to a computer with ...

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  • Audra Kelvin created an article,

    Otodata Tank Monitor Integration

    See attached instructions for the Otodata Tank Monitor integration

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  • Audra Kelvin created an article,

    App Instructions In Spanish

    Escoje La Bomba Ponga su PIN Escoje su Vehiculo Ponga su informacion adiccional, por Ejemplo el cuentakilómetros Revise sus detailes e escoje Confirmar  Ponga los galones predeterminado o selecci...

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  • Audra Kelvin created an article,

    How to Add a Driver Transaction Restriction

      Go to Manage-Drivers    Click on a driver you would like to edit    Click on the Notepad Icon next to Limits Click on Custom Next to the Limit option  Enter the gallons or number of transacti...

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  • Audra Kelvin created an article,

    Hardware FAQ

      Hardware:  How can I set up an additional site with FuelCloud?  FuelCloud can help track multiple locations on one account. If you are interested in expanding your FuelCloud system to additio...

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  • Audra Kelvin created an article,

    Website FAQs

    How do I sign up for an account?  Account sign up is quick and easy. We recommend signing up for an account prior to your hardware installation. For more information on Account set up, follow ...

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  • Audra Kelvin created an article,

    Error Code Guide

    Attached is our full error code guide. This guide will give you troubleshooting steps for common FuelCloud App errors. 

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