• Privacy Policy
    Our Privacy Policy is a document that explains how your data is used and handled by FuelCloud, and how our policies apply to you when you use our s...
  • Account Setup Guide
    You’ve just purchased your FuelCloud system and you’re eager to get your account up and running. We recommend having a seat for just a few minutes ...
  • Company Settings
    General Settings Default Measurement Settings: FuelCloud has the ability to track gallons, Liters or Quarts.  App Settings No Flow Timer: No Flow t...
  • Manage Customers
    Jobber accounts have the ability to view their customer's assets in addition to their own internal assets. This allows a jobber to stay informed ab...
  • How to Reset Your Password
    Go to https://dashboard.fuelcloud.com/login Enter your FuelCloud user email address and the password you think you had set.  If this password is i...
  • My Account Settings
    My Profile   Configure details about your account, such as your email, phone, timezone, and preferred language. Security This section allows you to...
  • Admin PIN
    The Admin PIN is used to unlock the account from the app if a drivers entered the incorrect PIN three times consecutively. The Admin PIN is also us...
  • App Settings
    No Flow Timer If the system does not detect flow in the line it will force the user to re-enter their PIN. The No-Flow timer is configurable betwee...
  • Timers
    No Flow:  No-flow timer is when the FuelCloud app doesn't detect any pulses. The No-Flow timer is set for 60 seconds as the default. Once the timer...
  • Adding a New User
    Each account can have multiple Users. If you want someone else to be able to log in to your account, you can add them as a User in the Settings sec...
  • Deleting a User
    From the Dashboard Select 'Settings'  Select 'Users'  Select the user you would like to delete  Select the Delete button  Say yes to the Are you s...

Still need help?

  • Request a Feature

    We’re constantly working to improve our system, but we’d love to hear from you. What do you think we should add?

  • Report a Bug

    Something not working? Let us know.