Account Setup Guide

You’ve just purchased your FuelCloud system and you’re eager to get your account up and running. We recommend having a seat for just a few minutes to get a fantastic overview of all our website's features by watching our onboarding video. Once you have that under your belt, let's walk through the steps needed to get you going!


1. Installation

The very first step to setting up your FuelCloud system is arranging for hardware installation with a local electrician. Once you have an installation date on the books, you can get started configuring the rest of your account.

Related Articles:

CloudBox Installation Guides

2. Company & Account Settings

Our default settings work great for most customers, but if you want to customize specific behavior of the FuelCloud application and website, you can do that in your Company Settings and Account settings.

Company Settings control global preferences for your whole company, while Account settings control aspects of your own personal user account.

Lastly, you can set up any custom data fields you want to track for your Vehicles and Drivers. Custom Data Fields are used to track additional data about your Drivers and Vehicles that doesn’t change, such as Department or Division.

Related Articles:

Company Settings

My Account Settings

Custom Data Fields

Odometer and Custom Fields

3. Billing

Add your payment method. We accept credit and debit cards, as well as ACH payments from US bank accounts.

Related Articles:

Payment Methods

4. Add a Site

Sites are the centerpiece of your FuelCloud system. Just like the real world, Sites are where your tanks and hardware are located and configured. In order to add Tanks and Hardware to your account, you’ll need to add a Site first!

Related Articles:

Adding a Site

5. Add Tank

Add a tank for each physical tank you want to track. We recommend having your tank’s dimensions ready if you want to track inventory. If you don’t want to track inventory, and only want to track the volume that comes out of the tank, you can disable inventory tracking while creating your tank. We also offer integrations with Tank Monitor hardware that will automatically keep you tank’s inventory up-to-date.

Related Articles:

Adding a Tank

6. Add Hardware

Once your electrician installs your hardware, you can activate it in your account. Activating your hardware will begin your subscription, and enable your hardware for use! If you know your serial number ahead of time, it’s very useful to add your Hardware to your account at the time of installation so your installer can test it. Be sure to have your device’s serial number handy when you add it to your account.

Related Articles:

Add a CloudBox

7. Configure

Your configuration in the FuelCloud website should represent the physical connections between your tanks and hardware in the real-world. For each CloudBox and CloudLink, you will assign a Tank, Pump Name, and Pulse Rate for each Relay. We recommend naming your pumps so they’re easy to recognize.

Related Articles:

CloudBox Configuration

8. Restrictions: Access Groups & Individual Access

If you want your drivers to be able to access all tanks and vehicles, skip this step. Otherwise, you can create access groups to efficiently control vehicle and tank access. Think about how your company is organized, and how groups of employees need to access your tanks. Once you’ve added your Drivers and Vehicles, you can add them to your Access Groups and they’ll only have access to the assets in Groups with them.

Related Articles:

Access Groups

Individual Access

9. Add Drivers

Add drivers to your account, assign them a PIN, and configure their personal restrictions and limits. This can be done individually through the website, or by importing your drivers using our import tool.

Related Articles:

Adding a Driver

Importing Drivers

10. Add Vehicles

Adding your vehicles to the system can be done two ways, individually through the website, or by importing your vehicles using our import tool.

Related Articles:

Adding a Vehicle

Importing Vehicles

Was this article helpful?
1 out of 1 found this helpful



Please sign in to leave a comment.

Articles in this section

See more
Submit a request