Audra Kelvin
Activity overview
Latest activity by Audra Kelvin-
Audra Kelvin created an article, How do I enroll in White Glove Onboarding?
FuelCloud offers White Glove setup to ease the onboarding process by importing your driver and vehicle data, setting up custom reports, and scheduling one-on-one remote training. See below Option...
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Audra Kelvin created an article, FuelCloud Referral Program Policy
Overview The FuelCloud Referral Program rewards customers who refer new businesses to FuelCloud. This program is designed primarily for end-use customers to recommend our services to other potent...
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Audra Kelvin created an article, Recurring Reports
Schedule Recurring Reports The ‘Schedule recurring report’ setting lets you receive data from a report by email or SFTP automatically on a regular schedule. You can receive your Recurring Reports...
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Audra Kelvin created an article, How to run a report
Reports let you organize, filter, and export the data from your fuel transactions. An account can have an unlimited number of reports and running reports doesn't affect your transaction data in any...
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Audra Kelvin created an article, Bypass Transactions
Bypass Transactions are transactions done either when the system switch is in bypass or there is pulse signal detected without the app being used. If you are seeing bypass transactions on the websi...
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Audra Kelvin created an article, Fleetio Integration Instructions
Fleetio has built an integration with FuelCloud! The purpose of this integration is to automatically import FuelCloud transactions into Fleetio. Fleetio is a Fleet Management software that handles ...
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Audra Kelvin created an article, SD Card Troubleshooting
The FuelCloud CloudBox is equipped with a Micro SD card. The Micro SD card is used to store transactions that were not uploaded to the server. This is a required part of the FuelCloud circuit board...
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Audra Kelvin created an article, FuelCloud Fuse Replacement and Specs
CloudLinks and 1.0-1.3 CloudBoxes are equipped with fuses to protect the hardware in the event of an electrical issue. Below you will find details on fuse requirements and replacement. If your devi...
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Audra Kelvin created an article, iOS Updates on WiFi
FuelCloud will soon require a minimum iOS version of iOS 14 or higher. In the event your iOS Device (iPhone or iPad) is not up to date you may be required to perform this update over local Wi-FI. A...
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Audra Kelvin created an article, iOS iPad Computer Update Instructions
Users will soon be required to have their iOS devices (iPhones and iPads) on iOS 14 or higher. If your device is on a lower version you may need to physically connect the device to a computer with ...