Avatar

Audra Kelvin

  • Total activity 199
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 2
  • Subscriptions 104

Articles

Recent activity by Audra Kelvin
Sort by recent activity Recent activity Votes

  • FCC Statements

    1. Hardware
    2. Certifications

    Contains Transmitter Module FCC ID: W7OMRF24WG0MAMB This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Driver App Instructions

    1. Mobile App
    2. App Overview

    The FuelCloud app is primary used for drivers to pump fuel. Follow the steps below to complete a transaction:  Open the FuelCloud app Select the pump you're going to use from the list of available...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Jobber - Record A Delivery

    1. Mobile App
    2. Jobber Portal

    Fuel delivery can be logged by jobber drivers directly within the FuelCloud app. See attached guide for step by step instructions. Jobber PIN Jobber drivers can be authorized to Allow Fills on cust...

    • Edited
    • 2 followers
    • 1 comment
    • 0 votes

  • Site Survey

    1. Hardware
    2. Site Survey

    Complete the following steps before beginning installation of FuelCloud hardware. Failure to perform the below checks may result in the FuelCloud system or fuel equipment being damaged or not worki...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • FuelCloud App Updates

    1. Troubleshooting
    2. Mobile App Troubleshooting

    FuelCloud work diligently to provide users with the latest updates and bug fixes. To update the FuelCloud app follow the steps below:  iOS Devices:  Go to the App Store  Select Updates  Select the...

    • Edited
    • 2 followers
    • 0 comments
    • 1 vote

  • How To Set-Up a Custom Field

    1. Mobile App
    2. Custom Field Managment

    From the Dashboard select Settings Select Settings section Select the Custom Data Tab Add Questions at the Pump: For more information see Questions at the Pump Enter any Custom Data fields for Dr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • App Timer

    1. Mobile App
    2. App Timers

    The App Timer is the total time a driver has to fuel. The Inactivity and No Flow Timer take priority over the defaulted 25 minute app timer. Some users may need longer than the App Timer to fuel th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Driver Lockout

    1. Troubleshooting
    2. Mobile App Troubleshooting

    When a driver incorrectly enters their PIN three times in a row, the system will lock out for 30 minutes. To unlock the app follow the steps below:  Select Unlock Admin at the bottom of the screen...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Billing Overview

    1. Website
    2. Billing & Payments

    The Billing section is located in the left side navigation menu. You can view your invoices, receipts and upcoming payments.  Additional Billing Contacts The account owner will always receive invo...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • My Account Settings

    1. Website
    2. Account & Company Settings

    Go to  Settings- My Account  My Profile- Here you can updates your Personal information, language and Timezone Security- You can change your password and ADMIN PIN           

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes