Audra Kelvin
Articles
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Jobber - Record A Delivery
Fuel delivery can be logged by jobber drivers directly within the FuelCloud app. See attached guide for step by step instructions. Jobber PIN Jobber drivers can be authorized to Allow Fills on cust...
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Site Survey
Complete the following steps before beginning installation of FuelCloud hardware. Failure to perform the below checks may result in the FuelCloud system or fuel equipment being damaged or not worki...
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FuelCloud App Updates
FuelCloud work diligently to provide users with the latest updates and bug fixes. To update the FuelCloud app follow the steps below: iOS Devices: Go to the App Store Select Updates Select the...
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How To Set-Up a Custom Field
From the Dashboard select Settings Select Settings section Select the Custom Data Tab Add Questions at the Pump: For more information see Questions at the Pump Enter any Custom Data fields for Dr...
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App Timer
The App Timer is the total time a driver has to fuel. The Inactivity and No Flow Timer take priority over the defaulted 25 minute app timer. Some users may need longer than the App Timer to fuel th...
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Driver Lockout
When a driver incorrectly enters their PIN three times in a row, the system will lock out for 30 minutes. To unlock the app follow the steps below: Select Unlock Admin at the bottom of the screen...
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Billing Overview
The Billing section is located in the left side navigation menu. You can view your invoices, receipts and upcoming payments. Additional Billing Contacts The account owner will always receive invo...
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My Account Settings
Go to Settings- My Account My Profile- Here you can updates your Personal information, language and Timezone Security- You can change your password and ADMIN PIN
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Restriction Groups
Access Groups let you easily manage restrictions for a large fleet of drivers and vehicles. Each access group must contain at least one driver, vehicle, and tank. Drivers, tanks, and vehicles can b...
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Adding a Vehicle
Vehicles can be added in the My Assets section of your account. To add a vehicle: Go to My Assets and select Vehicles Select Add a Vehicle (top right) Enter Vehicle Name as you would like ...