Audra Kelvin

1. Troubleshooting
2. Mobile App Troubleshooting

Select the Menu button in the App  Select Report a Bug Select Report a Bug again Select whether a response from support is needed Enter valid Email address and description of the issue Select ...

• Edited November 14, 2023 22:40
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1. Website
2. Reports

FuelCloud has the ability to track Onroad fuel used in Off-road equipment or vehicles. Make sure to specify whether a vehicle qualifies for the tax exemption upon vehicle set up. For more informati...

• Edited November 15, 2023 23:07
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1. Website
2. Account & Company Settings

The Admin PIN is used to unlock the account from the app if a drivers entered the incorrect PIN three times consecutively. The Admin PIN is also used for any Firmware Updates available. See Firmwar...

• Edited December 12, 2023 22:43
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1. Website
2. Restrictions & Access

Individual Access lets a driver use a single tank or vehicle. This allows drivers to have access to a tank or vehicle outside of their designated access groups. For example if you have a driver in ...

• Edited December 12, 2023 22:21
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1. Website
2. Vehicles

Change Vehicle Name:  From the Dashboard go to 'My Assets'  Select 'Vehicles' Select the vehicle you wish to edit Go to Settings Click in the Vehicle Name and edit accordingly.  Save Changes at th...

• Edited December 12, 2023 22:18
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1. Troubleshooting
2. Hardware Troubleshooting

The FuelCloud CloudBox is equipped with a Micro SD card. The Micro SD card is used to store transactions that were not uploaded to the server. This is a required part of the FuelCloud circuit board...

• Edited November 13, 2023 18:38
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1. Website
2. Billing & Payments

FuelCloud's services are charged on a monthly basis. Your billing date is based on the day you activate your first FuelCloud hardware. If a month does not have your date--you first activated your h...

• Edited September 05, 2019 19:07
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1. Website
2. Reports

The FuelCloud API is available by request only. Please follow the link below to apply for API access.    Request API Access Here!    

• Edited January 15, 2025 00:19
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1. Hardware
2. Certifications

FuelCloud is UL 1238 listed: MH61718 in the Control, Monitoring and Auxiliary Equipment category.

• Edited November 06, 2018 00:16
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1. Hardware
2. Wiring Diagrams

CloudBox Input Power The CloudBox can run off either AC or DC. Move the AC/DC switch before connecting wires. Input Power requires 100-240VAC 50/60 Hz or 8-14VDC AC: Load, Neutral, Ground DC: ...

• Edited March 16, 2023 23:52
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• 1 comment
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